CareWorks is an Ohio BWC-certified Managed Care Organization (MCO) through Ohio's Health Partnership Program (HPP). We medically manage nearly 30 percent of all new claims filed in Ohio, and our employer customers represent more than $700 million in workers' compensation premiums.
Our focus is to help injured workers throughout Ohio recover from workplace injuries and return to work as quickly and safely as possible. Effective medical management helps our employer customers develop strategic return-to-work programs that reduce lost time, promote healthy and timely recoveries for their injured employees and help control workers' compensation costs.
We back up everything we do with a commitment to deliver "Customer Service That Exceeds Expectations." And, we've built our operations around a Vision, Mission, Culture and Core Values that are not just words on paper.
Our Vision
To be the industry-leading worker's compensation Managed Care Organization (MCO), offering products and services of exceptional quality and value to our employer customers and their workers.
Our Mission
To our employer customers: To build long-term relationships by consistently delivering best-in-class products and providing customer service that exceeds our customer expectations.
To our associates: To provide an open, team-oriented environment that rewards high-quality customer service, creativity, innovation and dedication. In addition, we are committed to providing opportunities for continuing professional and personal growth.
Our Culture
CareWorks is not your typical worker's compensation MCO. We think differently, move quickly, and act proactively. We embrace opportunities when we see them, realizing that the greatest risk in business is not taking risks. We know that competition can come from anywhere at any time, and that customer expectations are constantly changing. To maintain our competitive edge, CareWorks operates with less bureaucracy and more energy. Our fast pace energizes us and helps us find successes within challenges. Maybe that's why the people of CareWorks love their jobs so much and have so much fun. The personal satisfaction and joy that we feel on the job extends beyond the workplace and permeates all aspects of our lives. Our people are the driving force behind our real tradition of caring.
Core Values
